paratransit-2010Union City Paratransit is a service of Union City Transit and the City of Union City. Union City Paratransit provides services required under the Americans with Disabilities Act (ADA). Services are partially funded by the Measure B & BB sales tax of Alameda County.

Union City Paratransit offers ADA service within the city limits of Union City. Union City Paratransit also offers an additional service know as Paratransit Plus. Paratransit Plus offers limited service to southern Hayward, and northern Fremont and Newark. For a map of this expanded service area, click on Paratransit Plus [PDF].

Riders must be certified as eligible to use Union City Paratransit. A special application must be completed. To request an application, call (510) 675-5373 or click on ADA Paratransit Application [PDF]. Mail completed applications to: Union City Paratransit, 34009 Alvarado-Niles Road, Union City, California 94587.

In the event of an emergency, call 911!




10-Ride Ticket Books


Ten-ride ticket books are available for purchase at City Hall located at 34009 Alvarado-Niles Road, by Mail using the ordering form envelope found onboard the transit vehicle, and at the Safeway located at the corner of Alvarado-Niles Rd and Decoto Rd. Ticket books are also available online by following this link. For large orders, please contact Union City Paratransit at (510) 675-5373.

Hours of Operation

Monday - Friday

4:30 am to 10:20 pm


6:45 am to 7:30 pm


7:45 am to 6:30 pm

No Service on Following Days

New Year's Day

January 1

President's Day

3rd Monday in Feb.

Memorial Day

Last Monday in May

Independence Day

July 4

Labor Day

First Monday in Sept.

Thanksgiving Day

4th Thursday in Nov.

Christmas Day

December 25

Paratransit_Riders_Guide_110Union City Paratransit Rider's Guide

Union City Paratransit provides a rider's guide to all registered users of the service. To view the guide, click on the graphic to the right. If you require a replacement guide, please call (510) 675-5373.

The Extra Mile [PDF] is a newsletter that provides tips and suggestions on how to schedule paratransit trips for medical appointments. It's a great resource and you can read it by clicking on The Extra Mile [PDF]. The newsletter is a joint effort of the paratransit programs of Fremont, Newark and Union City.

Click here for Union City Paratransit's No-Show Policy [PDF]. Regular missed services and late cancellations may result in service suspension.

Schedule a Ride

Rides can be scheduled up to 3 days in advance. The reservation center is open between 8:00 a.m. and 5:00 p.m. daily by calling (510) 476-1500. Reservations may be made at other times by leaving a voice mail message. You will receive a confirmation call during regular business hours.

For rides outside of Union City, riders will use East Bay Paratransit. Riders who are certified on Union City Paratransit are eligible to use East Bay Paratransit and all other ADA paratransit system in the San Francisco Bay Area. The reservation number for East Bay Paratransit is (800) 555-8085. East Bay Paratransit is operated by AC Transit and BART.

Union City Paratransit is an ADA complementary service to Union City Transit. It is not a specialized medical transportation service and does not provide emergency service. In the event of an emergency, call 911!

Get Involved

The Accessibility Advisory Committee holds quarterly meetings to discuss accessibility issues related to Union City Transit and Paratransit. Meetings are generally held every three months and anyone is welcome to attend. Some meetings are also joint meetings with the Accessibility Advisory Committees of the Cities of Fremont and Newark as well. For more information, please call (510) 675-5373.

Additional Services

Tri-City Taxi Voucher Program

The Tri-City Taxi Voucher Program provides subsidized taxi rides to help seniors and people with disabilities with same-day transportation needs within the Tri Cities. Unlike existing paratransit programs that require riders to make advanced reservations for their trips, this program provides same-day service. The program is administered by the City of Fremont and is funded by Alameda County’s Measure B/BB transportation sales tax. Please click Taxi Voucher Program and Order Form for program information, application form and voucher order form; or call the City of Fremont at (510) 574-2053.

VIP Rides Program

This program provides escort assistance to Paratransit riders by fully screened and trained volunteers. Seniors and non-seniors with disabilities, who have no family members or friends to help them, can use this program for travel to medical appointments and/or necessary errands. Volunteers may also use their own vehicle to drive ambulatory seniors or disabled individuals who require door-through-door service. For more information please contact Life Eldercare.

Access Alameda

Want to find out more about Transportation Services for Seniors and People with Disabilities in Alameda County? Click to read the Access Alameda Guide (published by the Alameda County Transportation Commission). Traveling in Alameda County and throughout the Bay Area doesn’t have to be difficult. Depending on where you live, where you’re going, how old you are, and your ability to use public transit, dozens of transit systems and transportation programs (including a range of special services for seniors and people with disabilities) may be available to you. Read the Access Alameda Guide to find out more!

Transportation Resources

Transportation Resources for Seniors and the Disabled in Union City



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