City Service Updates and Impacts

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Limited Administrative Services Become Available Monday, May 11

Starting Monday, May 11, City Administrative Offices will partially reopen in order to process building permits, development applications, permit payments, and business licenses since the County’s new revised order now allows for construction projects to resume in the area. These limited services will be provided by appointment Monday through Thursday from 9:00 AM to 2:00 PM.

All customers will be required to wear a face covering and will have to follow safety protocols conveyed on public signage and monitored by customer service representatives in the lobby.

In alignment with the County’s Public Health Emergency Order, City staff will be making every attempt to limit exposure to the public by first utilizing online payment systems, or engaging with customers by phone, email or mail. Appointments are required for any in-person visits. 

Available Finance Services include:

  • Licenses (Business/Animal License)
  • Permits (Alarm Permit)
  • Payments (Building Permits, Fire, Zoning Apps, Encroachment Permits, Parking Permits, etc)
  • Miscellaneous (Updating/Closing Accounts

For more information or to make an appointment, please call 510.675.5312 or email 

No Clipper Card and Paratransit transactions will be processed. For more information, visit

Available Building Services include: 

  • · Intake and processing of building permits applications
    • Building permit submittals and resubmittals shall be mailed or placed in the designated dropbox located at City Hall.
    • Applications for certain minor “over the counter” permits shall be mailed, emailed or faxed in. Click here for more information.
  • Building Inspections – Please note that the City has updated its scheduling process. Click here for more information.
  • Customer service inquiries via phone or email.

For more information or to make an appointment, please call 510.675.5313 or email 

Available Planning Services include:

  • Intake and processing of planning applications and zoning compliance requests for uses / development consistent with the State and/or County Orders
    • Application submittals or resubmittals shall be mailed or placed in the designated dropbox located at City Hall.
  • Customer service inquiries via phone or email.

For more information or to make an appointment, please call 510.675.5319 or email

If you need planning assistance, please click here ( to schedule a phone or virtual appointment.

For more information, visit the Planning Division website at

These City Facilities Remained Closed to the Public

Effective March 16, 2020, the following facilities are closed to public access until further notice: 

  • Corporation Yard – 34650 7th Street 
  • Decoto Resource Center – 505 H Street 
  • Alvarado Resource Center – 4361 Agena Circle


The following Community and Recreation facilities and programs are closed until further notice: 

  • All Community Centers and community facilities are closed to public access, to include: 
    • Kennedy Youth Center, Holly Center, Rugierri Senior Center, Mark Green Sports Center, Studio 11, Larry Orozco Teen Workshop, the 10th Street Boxing Gym 
  • All Community and Recreation Programs are cancelled until further notice
  • All City sports fields, playgrounds and courts are closed until further notice 
  • City-administered daycare is cancelled until further notice starting Tuesday, March 17.

NEW! The Community and Recreation Department is expanding options to provide virtual classes. Check out their website for more information:  

Police Lobby Remains Closed

For Police Department front counter services and availability, please call the records section at 510. 675.5235 Monday through Friday 8:00 AM to 5:00 PM.

Getting Around During Coronavirus

Effective March 31: AC Transit will begin operating a modified service schedule in response to the COVID-19 pandemic. Although similar to the existing Sunday service, arrival times will differ from it.
  • Local service:
    - Many lines will operate with minor time changes from the Sunday schedule.
    - Weekday-only lines will not operate, including supplemental service.
  • Transbay service:
    - Lines F, NL, O, and 800 will continue operations.
    - Weekday-only Transbay lines will not operate.
  • All Nighter service:
    - Lines 800 and 801 will operate hourly.
    - Line 1 will operate hourly between midnight and 5:00 a.m.
  • Trip Planning: Updated schedules and printable PDF timetables will be available on the website. Bus location and departure predictions will not be available after this change takes effect. The following systems will again show bus predictions after several days, when AC Transit's systems are updated:
    - ACT RealTime
    - Google Maps
    - Other third-party websites and mobile apps
    - 511 predictions
    - Electronic signs in bus shelters and at BART stations. 
Stay informed by checking updates on, follow AC Transit on Twitter and Facebook, and sign up for line-specific alerts.

Other transportation updates:
  • There are significant changes to BART’s schedule. Check their website to learn about new operating hours and how to stay informed on changes. 
  • Union City Paratransit is operating regular hours and is only providing service for ADA Paratransit Plus trips (non-ADA Paratransit Plus trips are suspended).
    • Union City Transit Information – 510.471.1411
    • Union City Paratransit Reservations – 510.476.1500
    • Online Information:
  • AC Transit is not charging fare and has implemented restrictions. Go to to learn more. 
  • Dumbarton Express is not charging fare and has implemented restrictions. Go to to learn more.

Garbage & Recycling Services 

Except for a few changes, Republic Services and Tri-CED Community Recycling continue to provide Union City residents and businesses with regular garbage, recycling, and organics services. Please ensure containers are accessible for pick-up on the normal weekly service day.

  • Update 5/4/2020 –Bulky item collection available:  Republic Services has resumed bulky or large item collection effective this week. Please contact Republic at 510-657-3500 to schedule your bulky appointment. Union City residents receive two free bulky item pick-ups per year.     
Temporary Changes:
  • Used motor oil and household batteries: Tri-CED has temporarily suspended the collection of any material not placed in carts. This includes residential collection of oil jugs, filers and battery bags, and extra cardboard.
  • Service schedule: Garbage, recycling, and organics collection vehicles may service your containers earlier or later than your usual time. This allows the haulers to stagger route start times in order to limit the number of employees gathering and deploying at any one time. Please keep your containers out from 6 a.m. - 6 p.m. on your regular collection day until they are serviced.
  • Businesses may contact Republic Services or Tri-CED (contacts below) to temporarily suspend account services due to no current waste being generated onsite during the Shelter in Place Order or make other service adjustments.
  • Tri-CED's Buy Back Recycling Center at 33377 Western Ave, Union City is open during regular business hours for those that need to recycle cans and bottles. Please exercise social distancing while at the recycling center.
  • Offices: Republic Services and Tri-CED front offices are closed to walk-in customers. However, customer service representatives are still available and ready to assist. Where to go for questions:

Union City Recycles
Call 510.675.5466 or 510.675.5353

Republic Services

For garbage services; commercial recycling/organics bin & debris boxes call 510.657.3500,
email or go to

Tri-CED Community Recycling

For recycling and organics cart services call 510.429.8030, email or go to